Terms + Conditions

 
 
 
 

TERMS + CONDITIONS

1.     Reservations commence 4.00pm on the day of arrival, terminating 10.00am on the final day. To allow us to thoroughly clean in readiness for the next guest we need you to respectfully leave on time.

2.     No person in excess of the number agreed at the time of reservation may occupy the property. Breach of this rule will terminate the contract without recompense to the client.

3.     The cottages should be left in a clean and tidy condition, if there is any damage' please inform us immediately.

4.     We reserve the right to terminate the visit of any group whose conduct is detrimental to the comfort or wellbeing of others in the vicinity, without recompense. Please respect other guests and keep noise to a minimum after 10.00pm.

5.     No smoking or vaping is allowed inside either property.

6.     Our properties are pet friendly; only the number of pets agreed as part if the booking are allowed to be brought on to the property.

7.     In the unlikely event that we have to cancel the reservation due to circumstances beyond our control, we will provide a full refund of monies paid. No further financial claims will be considered.

8.     No liability shall be accepted by us for loss, damage or theft of personal property belonging to guests, either in the property, vehicles, bicycles or other modes of transport left on the property. Nor shall liability be accepted by us for accident or injury to guests, either within the property or outside. We would expect guests to arrange their own travel insurance.

10.  Please do inform us as soon as possible if you have a complaint with your accommodation or if you find that anything is faulty within the accommodation that needs our attention, so that we can assist and repair or make alternative arrangements. Due to the limited period of hire, it may not be possible to repair such items during the period of hire.